Account Deletion Request

This page explains how to request deletion of a Novic Capital account and what conditions may delay or limit immediate erasure.

Important Notice

Account deletion is subject to identity verification, open-balance review, pending-request review, and record-retention duties.

Policy Overview

6 key sections

Review the responsibilities, rights, and service conditions that apply to your account.

Company Notice

Services are offered subject to local laws, internal acceptance criteria, and product availability in your jurisdiction.

Terms Privacy AML / KYC Refund Risk Disclosure Delete Account

1. How to Request Deletion

Submit the request from the email address registered on your Novic Capital account.

Where available, use the account settings or support workflow tied to the account.

Support may ask for additional verification before processing the request.

2. Information to Include

Registered account email address.

Full name on the account.

Any relevant transaction reference or support ticket number.

Confirmation that open positions are closed and available balances have been withdrawn where applicable.

3. What Can Delay Deletion

Pending deposits, withdrawals, chargebacks, or disputes.

Open balances or unresolved compliance reviews.

Fraud investigations, security events, legal holds, or statutory retention obligations.

4. What Is Deleted and What May Be Retained

When a deletion request is approved, Novic Capital will close the account and delete or anonymize eligible data where feasible. Some records may be retained for AML / KYC, fraud prevention, accounting, tax, dispute, audit, and legal defense purposes.

5. Processing Time

Timing depends on account activity, provider records, verification status, and whether legal or compliance checks remain open.

6. Contact

Support: support@noviccapital.com

Privacy requests: privacy@noviccapital.com

Document Note

For more information about retained records and data rights, review the Privacy Policy and AML / KYC Policy.

Risk Reminder

CFDs, spot FX, and copy trading can result in rapid capital loss. Only trade or allocate funds you understand and can afford to risk.

Need help with a legal or account request? Contact support@noviccapital.com.