Privacy Policy

This policy explains how Novic Capital collects, uses, stores, and shares personal data for the public website, portal, support workflows, funding operations, and compliance reviews.

Important Notice

Novic Capital does not sell personal data. Information is processed only for service delivery, legal obligations, security, and operational administration.

Policy Overview

8 key sections

Review the responsibilities, rights, and service conditions that apply to your account.

Company Notice

Services are offered subject to local laws, internal acceptance criteria, and product availability in your jurisdiction.

Terms Privacy AML / KYC Refund Risk Disclosure Delete Account

1. Information We Collect

Account data such as name, email address, username, country, and profile details.

Security and verification data such as login records, device metadata, KYC documents, selfie or liveness submissions, and account-recovery activity.

Financial and transactional data such as trading-account identifiers, wallet records, deposits, withdrawals, transfer logs, payment references, and notification history.

Support and communications data submitted through email, portal interactions, or compliance reviews.

2. Why We Use Personal Data

To create and maintain your account.

To process funding requests, withdrawals, transfers, and copy-trading or account-management operations.

To run sanctions checks, AML / KYC controls, fraud screening, dispute handling, and platform security monitoring.

To send transactional notices, service updates, and support responses.

To comply with legal, tax, accounting, audit, and regulatory obligations.

3. Sharing and Third Parties

We may share limited personal data with infrastructure providers, mail providers, identity-verification services, analytics tools, payment processors, blockchain or wallet infrastructure, and competent authorities where required by law or where necessary to protect the platform.

Payment and service providers receive only the information needed to process transactions, protect accounts, and support lawful operation of the platform.

4. Retention

Data is retained for as long as needed to provide services and to satisfy fraud-prevention, legal, compliance, tax, accounting, dispute, and audit requirements. Certain records may be retained after account closure where required or permitted by law.

5. Security

We use administrative, technical, and organizational safeguards designed to reduce the risk of unauthorized access, misuse, alteration, or loss. No security measure is absolute, and users remain responsible for protecting their credentials and devices.

6. Your Rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, or a copy of certain personal data. We may require identity verification before fulfilling a request.

7. Deletion Requests

Deletion requests can be submitted through the appropriate Novic Capital workflow or by contacting support from the email associated with the account. Requests remain subject to verification and lawful retention requirements.

8. Contact

Privacy requests: privacy@noviccapital.com

General support: support@noviccapital.com

Document Note

If this policy changes, the revised version will be published on this page with an updated date.

Risk Reminder

CFDs, spot FX, and copy trading can result in rapid capital loss. Only trade or allocate funds you understand and can afford to risk.

Need help with a legal or account request? Contact support@noviccapital.com.